Welcome to AccessNurse

The Premier Provider of Medical Call Center Solutions

AccessNurse is the premier provider of medical call center solutions, including 24/7 telephone nurse triage, and answering services. In business since 1996, AccessNurse serves more than 20,000 providers and practices, along with health care systems, health plans and Federally Qualified Health Centers (FQHCs) across the country.

Welcome to AccessNurse

The Premier Provider of Medical Call Center Solutions

Markets

Our Markets

Who We Serve at AccessNurse

Physicians

Our 24/7 telephone triage and answering services help provide a better physician work/life balance and an enhanced patient experience.

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Pediatricians

Our TeamPeds program ensures that patients have an RN trained in pediatric triage who will provide the best clinical service to each caller.

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OB/GYN Providers

Our TeamOB program provides specialized, 24/7 obstetrics care advice, utilizing more than 20 triage guidelines specific to to pregnancy.

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Community Health Centers

We've provided 24/7 access to nursing advice and support to meet the needs of diverse and underserved populations for more than 20 years.

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Hospital Call Center Partnerships

We provide temporary and permanent services to in-house call centers needing support for existing programs or adding new services.

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Health Plans

Our Nurse Advice Line connects members to self-care information, support and appropriate in-network care.

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Partnering

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Why Partner With AccessNurse?

29+ Years of Service

40M+ Patient Calls

97% Patient Satisfaction

Feedback

Our Testimonials

What Our Client Say About Our Caring

At AccessNurse, our clients are at the heart of everything we do. We take pride in building strong relationships and delivering exceptional results. But don’t just take our word for it—read on to discover firsthand accounts from those we've had the pleasure of working with. Their experiences and operational support reflects our commitment to excellence and our passion for making a positive impact.

20,000+

Provider Clients

480+

Team Members

"I have rounded with all my physicians for their yearly reviews and I want to pass along that universally all of them have found great value and improvements in their on call time thanks to AccessNurse. They are a high quality service and we appreciate their team."

Lisa C.

Large Healthcare Organization

"I wanted to share my really excellent experience with one of the triage nurses over this last weekend while I was on call. When she called me, she had obviously spent a lot of time talking with, supporting, and triaging the patient in question. She also expedited the care by calling the pharmacy to ensure that the prescriptions were received and ready to be dispensed to the patient. Throughout it all she had a calm and professional demeanor. I really appreciated working with her."

Large Healthcare Organization

AccessNurse Client

"In internal meetings, we have received very positive feedback about AccessNurse's after hours answering service. The general overall consensus is that the RN’s are doing well with triaging and providing advice to the patients. Thank you for helping to improve the quality of our providers call while on labor and delivery!"

Large Healthcare Organization in the Northeast

AccessNurse Client

"I have rounded with all my physicians for their yearly reviews, and I want to pass along that universally all of them have found great value and improvements in their on-call time thanks to AccessNurse. You are a high-quality service, and we appreciate your team."

Large Healthcare System

AccessNurse Client

"AccessNurse's Client Services Department and entire team are so responsive.The providers love the service and continually give positive feedback. The service is everything that we were told it would be!"